Secure Login Support
Click the 'Forgot Password' link on the login page. Enter your registered email address, and we'll send a secure verification code to your inbox to reset your credentials.
What is two-factor authentication?
Two-factor authentication (2FA) adds an extra layer of security. It requires a unique verification code from your mobile device in addition to your password for every login attempt.
How can I verify my identity?
Identity verification ensures you are the rightful owner of the account. You can use your government-issued ID or a digital identity verification tool linked to your Uphold profile.
Is my data encrypted?
Yes. Uphold employs advanced encryption protocols to protect your personal and financial data. Your information is stored securely and never shared with third-party advertisers.
What should I do if I lose my device?
If you lose your primary device, immediately contact our support team. We can remotely lock your account or provide temporary recovery options to protect your assets.